PRIVACY POLICY

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Privacy Policy

Last updated: 18/06/2026

Numara (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

This policy is written to accurately reflect how a small, independent numismatic business operates and is intended to comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Numara is an independent numismatic business based in the United Kingdom, selling coins and related items directly to customers through our website.

If you have any questions about this Privacy Policy or how your data is handled, you may contact us using the details provided on our website.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Numara is the Data Controller responsible for the personal information collected through this website.

Business Address:

Numara
Exhibition House
Addison Bridge Place
London
W14 8XP
United Kingdom

Email: info@numara.co.uk

2. Information We Collect

We only collect personal information that is necessary to operate our website and fulfil orders. This may include:

Information you provide to us

• Name
• Billing address
• Shipping address
• Email address
• Phone number (if provided)
• Payment-related information (processed securely by third-party payment providers)
• Any information you choose to provide when contacting us

Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring website or source

This information is used solely for website functionality, security, and performance analysis.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil orders
• To arrange shipping and delivery
• To communicate with you regarding orders or enquiries
• To provide customer support
• To maintain website security and prevent fraud
• To comply with legal or regulatory obligations
• To provide coin valuation and coin purchasing services
• To administer newsletter subscriptions and marketing communications where you have consented
• To improve our website, coin guides, products and services
• To analyse website performance and visitor behaviour
• To detect, investigate and prevent fraud, abuse or other unlawful activity

We do not sell, rent, or trade your personal information to third parties.

3A. Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

• Performance of a contract, where processing is necessary to fulfil orders, provide valuations, deliver products or respond to enquiries.

• Compliance with legal obligations, including accounting, taxation, anti-fraud and regulatory requirements.

• Legitimate interests, where processing is necessary for the operation, security and improvement of our business and website, provided those interests do not override your rights and freedoms.

• Consent, where you have chosen to subscribe to newsletters, marketing communications or other optional services. You may withdraw your consent at any time.

4. Payments

All payments made through our website are processed securely by trusted third-party payment providers. We do not store or have direct access to your full payment card details.

Payment providers process your information in accordance with their own privacy policies and security standards.

5. Sharing Your Information

We only share personal information when necessary to operate our business, including:

• Shipping providers (to deliver your orders)
• Payment processors (to complete transactions)
• Website hosting and technical service providers

All third parties are only provided with the information necessary to perform their services and are required to handle your data securely.

6. Cookies

Our website uses cookies and similar technologies to:

• Enable core website functionality
• Improve user experience
• Analyse website traffic and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.  We may use analytics services, including Google Analytics, to understand how visitors use our website, which pages are viewed most frequently and how our website can be improved. These services may collect information such as browser type, device information, pages visited and general geographic location. This information is aggregated and does not normally identify individual users. 

6A. Marketing Communications

Where you have subscribed to our newsletter, entered a promotion, requested updates, or otherwise provided consent, Numara may send you marketing communications relating to products, services, coin guides, collecting resources, promotions, competitions and other numismatic content.

You may unsubscribe from marketing communications at any time by using the unsubscribe link contained within our emails or by contacting us directly.

We will not send marketing communications where consent is required and has not been provided.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders
• Maintain accurate business and financial records
• Comply with legal and tax obligations

When personal data is no longer required, it is securely deleted or anonymised.

8. Data Security

We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes using secure website technology and working only with reputable service providers.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights (UK & EU Customers)

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Object to or restrict processing in certain circumstances
• Request data portability

To exercise any of these rights, please contact us using the details on our website.

10. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our business. Any updates will be posted on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the contact details provided on our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.